Since 1970, Telonics has built a reputation based on product quality, product support, service,
and customer satisfaction. Telonics strives to produce the highest quality products, and to
support those products accordingly.
Because of extreme conditions and the unpredictable nature associated with most telemetry
applications, problems occasionally arise. Most problems can be resolved quickly. In all cases,
we hope to be able to work in partnership with users to resolve problems to the user's
satisfaction and to uphold our demonstrated commitment to excellence. If problems should arise,
all products must be returned to our factory for failure analysis.
1.1 VHF receiving antennas are warranted to be free from defects in materials and workmanship and to
perform to the operational specifications as published by Telonics for a period of 90 days from
the date of initial shipment of the antenna by Telonics.
Limitations:
It is the purchaser's obligation to make certain that it orders the correct size and type of
antenna for the particular application, and no warranty is expressed or implied for any failure
to meet operational specifications due in whole or in part to use of an incorrect size or type of
antenna.
No warranty is expressed or implied with regard to abnormal events or damage due to human actions
such as gunshot damage, vehicle encounters, etc. Further, no warranty is expressed or implied with
regard to damage resulting from misuse, accidents, unauthorized service, extreme conditions, or other
causes not specifically enumerated herein.
The entire risk, as to the results and performance of the antenna, is assumed by the customer. Neither
Telonics, nor its suppliers, shall have any liability to the customer or any other person or entity for
any indirect, incidental, special, or consequential damage whatsoever, regardless whether Telonics has
been told of the possibility of such damages or that such damages might be foreseeable. Telonics has no
responsibility or liability for the claims of any third party. Telonics' and its suppliers' maximum
aggregate liability shall not exceed the amount paid by the customer for the antenna.
Exercising the Warranty
If a defect occurs, return the Subsystem to Telonics within the applicable time frame noted above at the
following address: TELONICS, 932 E. IMPALA AVENUE, MESA AZ USA 85204-6699. Telonics does not assume
responsibility for loss or damage to equipment during shipment. Telonics does not assume responsibility
for delays resulting from shipment on commercial or private carriers. We insure all equipment shipped
from our facility and suggest that shipments to Telonics also be insured. Customer shall arrange for and
pay all shipping, insurance and related charges incurred in the shipment of Subsystems to and from
Telonics under this warranty.
Upon the timely return to our facility within the applicable time frame noted above the antenna will be
replaced or repaired, at Telonics' sole discretion, at no cost to the customer, other than shipping
charges. This remedy is the exclusive remedy. This product is supplied without any further warranties or
conditions, expressed or implied, including warranties of merchantability, quality or fitness for
particular reason or those arising by laws, statutes or trade usage or course of dealing.
The above warranty extends only to the original purchaser and does not cover any antenna which is
resold or otherwise transferred from the original purchaser to another party. The warranty will be
extended to customers who purchase the antenna directly from a Telonics-authorized distributor.
